Frequently Asked Questions
Find answers to commonly asked questions about tourist visa requirements, our passport OCR engine, and processing policies.
Requirements Questions
How long is the Thailand Tourism Visa valid for?▼
The Thailand tourism visa is typically valid for 90 days from issuance, allowing a maximum stay of Up to 60 days. Our team verifies your travel itinerary and dates to ensure full consular compliance.
How long is the Türkiye Tourism Visa valid for?▼
The Türkiye tourism visa is typically valid for 180 days from issuance, allowing a maximum stay of Up to 90 days. Our team verifies your travel itinerary and dates to ensure full consular compliance.
How long is the Egypt Tourism Visa valid for?▼
The Egypt tourism visa is typically valid for 90 days from issuance, allowing a maximum stay of Up to 30 days. Our team verifies your travel itinerary and dates to ensure full consular compliance.
How long is the United Arab Emirates Tourism Visa valid for?▼
The United Arab Emirates tourism visa is typically valid for 60 days from issuance, allowing a maximum stay of 30 days. Our team verifies your travel itinerary and dates to ensure full consular compliance.
How long is the Vietnam Tourism Visa valid for?▼
The Vietnam tourism visa is typically valid for Up to 90 days, allowing a maximum stay of Up to 90 days. Our team verifies your travel itinerary and dates to ensure full consular compliance.
How long is the Malaysia Tourism Visa valid for?▼
The Malaysia tourism visa is typically valid for 3 months (90 days), allowing a maximum stay of Up to 30 days. Our team verifies your travel itinerary and dates to ensure full consular compliance.
How long is the Sri Lanka Tourism Visa valid for?▼
The Sri Lanka tourism visa is typically valid for 180 days from issuance, allowing a maximum stay of Up to 30 days. Our team verifies your travel itinerary and dates to ensure full consular compliance.
How long is the Maldives Tourism Visa valid for?▼
The Maldives tourism visa is typically valid for 30 days from arrival, allowing a maximum stay of 30 days. Our team verifies your travel itinerary and dates to ensure full consular compliance.
How long is the Saudi Arabia Tourism Visa valid for?▼
The Saudi Arabia tourism visa is typically valid for 1 year (365 days), allowing a maximum stay of Up to 90 days per visit. Our team verifies your travel itinerary and dates to ensure full consular compliance.
How long is the Indonesia Tourism Visa valid for?▼
The Indonesia tourism visa is typically valid for 90 days from issuance, allowing a maximum stay of 30 days (extendable once in Indonesia). Our team verifies your travel itinerary and dates to ensure full consular compliance.
General Questions
Is this an official government website?▼
No. We are an independent, professional tourism visa assistance service platform. Our specialized operations team manually audits your documents, conducts OCR validation, and files applications with relevant immigration authorities on your behalf.
Can you guarantee that my tourism visa will be approved?▼
No. Visa issuance decisions rest solely with destination government immigration officers and consular authorities. We guarantee that your documentation is meticulously audited to eliminate common rejection errors.
Processing Questions
What is the standard processing time for Türkiye?▼
Standard processing takes approximately 1 - 2 business days. Once our operations team conducts document and OCR quality checks, we manually lodge the application with official immigration authorities.
What is the standard processing time for Egypt?▼
Standard processing takes approximately 3 - 5 business days. Once our operations team conducts document and OCR quality checks, we manually lodge the application with official immigration authorities.
What is the standard processing time for Saudi Arabia?▼
Standard processing takes approximately 1 - 3 business days. Once our operations team conducts document and OCR quality checks, we manually lodge the application with official immigration authorities.
What is the standard processing time for Vietnam?▼
Standard processing takes approximately 3 - 5 business days. Once our operations team conducts document and OCR quality checks, we manually lodge the application with official immigration authorities.
What is the standard processing time for Thailand?▼
Standard processing takes approximately 5 - 10 business days. Once our operations team conducts document and OCR quality checks, we manually lodge the application with official immigration authorities.
What is the standard processing time for Sri Lanka?▼
Standard processing takes approximately 1 - 3 business days. Once our operations team conducts document and OCR quality checks, we manually lodge the application with official immigration authorities.
What is the standard processing time for Indonesia?▼
Standard processing takes approximately 1 - 2 business days. Once our operations team conducts document and OCR quality checks, we manually lodge the application with official immigration authorities.
What is the standard processing time for United Arab Emirates?▼
Standard processing takes approximately 2 - 4 business days. Once our operations team conducts document and OCR quality checks, we manually lodge the application with official immigration authorities.
What is the standard processing time for Malaysia?▼
Standard processing takes approximately 2 - 4 business days. Once our operations team conducts document and OCR quality checks, we manually lodge the application with official immigration authorities.
What is the standard processing time for Maldives?▼
Standard processing takes approximately 1 - 2 business days. Once our operations team conducts document and OCR quality checks, we manually lodge the application with official immigration authorities.
Application Questions
Do I need to create an account to apply?▼
No customer account registration is required! You apply as a guest. Your progress is continuously auto-saved, and you receive a unique reference code (e.g., VIS-2026-000001) which you can securely resume anytime via your email.
How does the Passport OCR system work?▼
When you upload a scan or photo of your passport bio page, our OCR engine extracts your full name, passport number, birth date, and expiry details. You review and confirm the extracted values before submitting.
Payments Questions
Are government and service fees clearly separated?▼
Yes! We maintain 100% transparent pricing. Before checkout with Stripe, you see the exact consular government fee and our service assistance fee itemized with zero hidden charges.
What is your refund policy?▼
If our operations team has not yet commenced document review or submitted your dossier to the government, our service fee can be refunded upon request. Consular government fees already remitted cannot be refunded.
Still have questions?
Our visa advisory desk is here to help with your tourism application requirements.